ControlTek quality is engineered into everything we do. Our common goal to exceed customer expectations in all facets of electronics engineering, manufacture, and fulfillment. Every product ControlTek delivers is backed up by the ControlTek quality guarantee.

To find out more about the ControlTek quality assurance programs please read below:

Quality System: The ControlTek quality system is made of many components that help deliver products and services that exceed customer requirements. Key components include our overall quality policy, quality manual, system level procedures (SLP's), work instructions, NCP and CAPA programs.

Process Control: From customer service to design to manufacturing, ControlTek's internal systems are state of the art. ControlTek has developed formal procedures that ensure quality products are delivered. Along with auditing and statistical process control, ControlTek is able to verify that established requirements are met.

Documentation: ControlTek's computerized document control system verifies that correct information is available to produce quality products at any time. With a document control system that includes a ECN database and work-in-process tracking system, product information is at our fingertips.

Calibration Control: ControlTek's documented calibration system tracks instrument status linked to NIST standards. Having properly calibrated equipment is a key quality component for the tested products we supply to our customers.

Training: ControlTek's quality is only as good as the ability of our professionals to accurately and efficiently complete their tasks. Assessing need, providing training and tracking results is an essential element of our quality program. From our internal IPC trainer to external continuing education of our engineering staff, we understand that ControlTek long-term success is in the hands of our professionals.

Warranty: ControlTek's project involvement may start at design or manufacture, but it continues to support the product for its lifetime through the ControlTek warranty and repair program. This "cradle to grave" involvement enhances our ability to design and manufacture robust products that meet customer expectations over the long term.